Renovation Contractor in Thornhill, ON

STOP! Read before doing business with Basements Kitchens Bathrooms Contractors or Shay David.

He has taken $40,000 from us and left our house in pieces after verbally abusing us.

My Story

We hired this company to renovate our entire home excluding the family room and the basement. At the time we signed the contract we were told the entire job would take 6 weeks. During this time and as part of the contract we agreed to pay weekly installments of money to help Shay offset costs over the 6 weeks.

Our project started on December 10th and was scheduled to be finished January 18th, 2013. We were told at the time of signing that the guys will be working through Christmas and that all guys on site are employees of BKB Contractors. To our surprise the guys worked 4 days out of two weeks over Christmas and they were all subcontractors not employees. Even though the guys were taking so much time off, Shay still asked for money. He told us not to worry that everything will be done and started asking if he can renovate our basement.

As the New Year came, and we were over 4 weeks into the job we started to get concerned as our house was torn apart and it looked like there was no end in sight so we asked Shy what was going on. Once again he told us not to worry and asked again about getting our basement and wanted a deposit. At this point I said that we are waiting on our basement based on the delays of the current job. Well, this is where thing really went bad. He started talking to me like I was garbage and told me I was holding off on our basement to punish him. Really?!

From here things went from bad to worse. He became condescending and threatening in his attitude and started using profanity. He started asking for more and more money even though it was not scheduled in our contract. He started threatening to pull his guys off our project if he didn't get more money. Finally on Thursday January 23rd he really lost it. I was in meetings all day and my daughter was taking abusive texts and phone calls from Shay to a point that he threatened her. She got so scared that she called home to my 14 year old grandson that was home alone and told him to lock all the doors and not let anyone in. She also spoke to the project foreman who was on site and asked him to keep the doors locked and protect our son. Apparently from what my grandson and the foreman has told us, Shay arrived at the house banging on the front door then when he didn't get a response he came around back and was hitting the glass door so hard he almost broke it. When the foreman finally answered the door Shay pushed and got physical with the workers and threatened to call the police on them if they didn't get their tools and leave. Out of respect for us and our home, they left.

Following this we called our lawyer, who attempted to talk with Shay. Shay was abusive to him, used profanity and hung up on him twice. Shay told him that he is a joke and not a lawyer. Our lawyer was not amused.

Our home was left with no flooring, nails sticking up so our kids and dogs cut their feet, no paint on the walls, wires hanging from the ceiling, plastic everywhere and one out of three bathrooms working. He didn't protect our home when he moved our furniture and appliances and we now have to replace hardwood in our living/dinning room due to gauges and scratches. We have to repair walls that didn't have a problem before he arrived, not to mention that we have had a bin and a storage unit in our driveway since the beginning of December.

This has been a nightmare, one that you think only happens to other people.

We have since discovered that he has done business under the name of Sam David and/or ProRen Home Improvements and he is in no way affiliated with the Better Business Bureau.

BKB Contractors were very knowledgeable they did an amazing job on my 5000 sq. ft. dance studio they worked extra hard and stayed late hours to finish on time, communication was very good, Shy was always responsive and he would proactively call me to see that I was happy, I couldn't ask for more then what they gave me as a finishing dance studio from colours and materials that shy designed to flooring that were top notch I can not explain in words from how we started to what it is now just the words TOP NOTCH I thank you Shy and your team for such an amazing experience.

I highly recommend BKB to any one doing renovations.

2 Story home renovation, excluding basement

They guys were very professional, when finished the job everything was nice and clean.

The process was long but it was worth it.

Shay and his team were on time every day came within budget which was very important us our bathroom and 2nd floor renovation turned out to a beautiful transformation we are very very pleased with the out come even better then we expected we very much recommend Bkb to any one doing renovations thanks Bkb you were a joy to work with.

Christine and Steve

Shay and his team were very professional, on time and everyday accommodating to my schedule, I was very pleased with the final result with the two bathrooms they did for us; specially since working in a condo building its not an easy task.

Quality and knowledge very good of BKB team.

I woud NEVER, EVER recommend the services of Pro-Ren Home Improvements. In my opinion, Sam David does a great job of mis-representing himself and his company. He continually demands money but offers no explanation or proof for for the additional expenses. When issues occur he over-inflates the costs knowing that you need the work done to complete the project. Also, he doesn't pay his workers as evendinced in a communication he forwarded to me. He demanded $15,000 from me with no explanation and then threatened to remove his workers if I didn't pay, which he did... And we had a contract in place with payment terms cleary defined. He left me with an unfinished project and he owes me money since I had alrady paid him from work he had not completed.

In my opinion, if you want to throw money down the drain and ruin your house, then he is the man for the job!!!

May you have better luck than I did in sourcing a relable, honest contractor....

This Man is a Scam artist < ( beware he is not to be trusted ) ask him tech, questions ) he has not been in business for 15 years , he lies & cheats , doesn't pay his workers or suppliers !!!!!

He will take your money get the job started and keep adding onto the job & demanding more money !

He will leave you high & dry as he has done me in the tune of $45,000.00 dollars and left his just met workers without pay as well.He does not have a crew of people as he says , he uses Craig's list for his source for trades people !

He has left me with dumpster bills for the ruble as well as demo half done , from plumbing to wiring to opened exposed roof to the exterior.

All has been nothing but lies as the people that worked for him will attest to they have not work for him for other than the job at hand. Beware for this scam artist.

"Without Prejudice"...Sam was never hired by me, but out of 30 contractors and companies that contacted me to give me quotes he was the most unprofessional, arrogant man I have ever met. All contractors came to my place to review what needed to be done and get back to me with quotes. Sam came and gave a quote on the spot (more then double of the rest) I kindly informed him that I would be selecting a contractor by end of week and would only inform the person I hired. The following week he kept calling me to find out if he received it and I said no I never called you. He gave me total attitude that i wasted his time and that i told him he would get all the work if he just came and gave a quote. I would not recommend this man or company for any work. Who ever heard of giving someone work just cause they came and gave a quote? and he was DOUBLE ever other contractor. Of course he went on to say that I hired guys that don't know what they are doing and only he and his company were the best. He figured that just cause i was in Forest Hill he can charge what ever he wanted. You would be wise to get other quotes before you hire him.

Stay clear of this supposed professional. I contacted him for gereral information and a possible quote. I simple mentioned a day that was possible for a quote turned out it did not work out for me. I was going to call him the next day as i was considering hiring him.

Before I even had a chance to do that he sends me an email telling me off for wasting his time. I explained my situation and decided with a temper and attitude like that i was no longer interested in obtaining his services. He started to curse and personally insult me, and continued to harass me on my work email.

I had to file a harassment complaint with Craigslist and other parties

I asked him several times to stop and his last email to me was

"I make to much money at this job I'm not like your husband honey I make half million a year loser I just wanted your job to make more and charge you a lot loser"

All I was doing was looking for a contractor!

His name is Sam from proren

BEWARE he is a hot tempered shark who is clearly out to overcharge people.

If anyone cares to see the atrocious emails from this clown Id be happy to share them.