Glass Installation Company in Toronto, ON

After gettin a quote from Brag for a 2 frameless showers that i wanted done for my house, i thought everything would go well. He asked that i give him a 30% down payment to cover all the material costs. At first i thoguht it was a bit too much to be asking considering the job hadn't started yet, but i gave in and ended up giving him $400. He told me that he would be back in a weeks time to finish the shower. I waited and waited, weeks went by and everytime i called Brag he gave me an excuse saying that he couldn't come because he was opening a shop and what not. After about 2 weeks I got fed up and was ready to cancel the order and ask for a refund. When i tried calling his number, it said the number had been disconnected. Brag scammed me into paying him $400, and didnt once come back to finish the job or call me to rescedhule. Perfection Glass is not a trust worthy company and I will never make the same mistake again hiring brag for anything. He claims he uses CRL hinges, but he really uses the cheap chinese hinges from Blare. IF ANYONE IS LOOKING TO GET GLASS WORKS DONE, DO NOT CALL BRAG. HE WILL SCAM YOU OUT OF YOUR MONEY AND NEVER COME BACK TO DO THE JOB.

Iv'e tried to call the police regarding this matter, but i couldnt take any lawful action because Brag didn't give me a reciept or any payment confirmation slip. Please never call him again.

by: Jamie

Perfection Glass and Mirror was hired to provide install glass shower walls & door in my newly built home on November 25, 2011.

The install was performed and things looked OK at a glance, however the smallest piece of the shower glass was not cut correctly, allowing too much of a gap, and wider at the top than at the bottom.

The door hung open by about ½” when not in use.

Too much caulking was applied, some of which remained on the glass.

After a few weeks I contacted Brag to get these items cleared up and my phone calls and emails were only returned after a lot of repeated calling, texting and emailing.

Eventually he called with many excuses about his unavaialbility, and promised that he would have things fixed for me. But he did not come at the agreed upon time.

Since then is a new issue has come up:

The shower door no longer closes at all. When I attempt to close it the two pieces of glass hit each other; and we can’t shower with the door hanging open like this. Again I called Brag, indicating that the shower is now unusable and that he had promised guaranteed service for 5 years etc. etc.

I received no response. I sent one more email, including a letter in which I stated that I would have no other option but to report Perfection Glass and Mirrors to the Better Business Bureau, and would do so by the end of the week. Brag responded finally and said:

Hey irene im sorry i was very busy on opening my shop next month. I was in the states and china for a few weeks. I can promise you that i will be there on saturday afternoon to take care of the problem im extremely sorry.

Brag sarma

Perfection glass & mirror

T: 416.875.0356

I agreed to the day and time (Saturday, June 16, 2012 at 1pm) and ended up wasting my time sitting around waiting for him to come and fix things. I sent a text at 2 pm saying I was waiting for him and did not receive a response.

I want to be sure everyone knows not to do any business with this person; his company has no integrity.

Irene L.